Privacy Policy
This privacy policy explains how betahubnexum AG collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency in our data practices.
Last updated: 15th January 2026
Data Controller Information
The data controller responsible for your personal information is:
betahubnexum AG
Grazer Straße 134
4037 Linz, Upper Austria
Austria
Registration Number: FN976435a
Email: privacy@betahubnexum.top
Phone: +43 732 8121165
Data We Collect
The data we collect includes information you provide directly to us and information we collect automatically when you use our website and services. We collect personal data through various means including contact forms, service inquiries, and website analytics.
Information You Provide
- Contact information (name, email address, phone number)
- Company or restaurant details
- Communication preferences
- Messages and inquiries sent through our contact forms
- Service requirements and specifications
Information We Collect Automatically
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Cookie and tracking technology data
How We Use Your Information
We use the personal data we collect for legitimate business purposes and how we use your information depends on the services you use and your relationship with betahubnexum. Our primary uses include providing our kitchen efficiency benchmarking services, communicating with clients, and improving our offerings.
Service Provision
- Delivering kitchen efficiency benchmarking tools and services
- Processing service requests and inquiries
- Providing technical support and customer service
- Managing client accounts and relationships
Communication
- Responding to your inquiries and requests
- Sending service updates and notifications
- Providing information about our services
- Conducting customer satisfaction surveys
Business Operations
- Improving our website and services
- Conducting analytics and research
- Ensuring security and preventing fraud
- Complying with legal obligations
Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Legitimate Interests: For business communications, service improvement, and marketing
- Contract Performance: To provide our services and fulfil contractual obligations
- Consent: For marketing communications and certain cookies (where required)
- Legal Compliance: To meet regulatory and legal requirements
Cookies and Tracking Technologies
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about the cookies we use, please refer to our Cookie Policy.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following circumstances:
- With service providers who assist in our business operations
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
International Data Transfers
Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with our legal obligations. The retention period varies depending on the type of data and our relationship with you. Generally, we retain client data for the duration of our business relationship plus seven years for legal and regulatory compliance purposes. Marketing data is retained until you withdraw consent or for three years of inactivity.
Your Rights
Under GDPR and Austrian data protection law, you have the following rights regarding your personal data:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (right to be forgotten)
- Restriction: Request limitation of data processing
- Portability: Request transfer of your data
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date.
Contact Information
If you have questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:
Privacy Contact:
Email: privacy@betahubnexum.top
Phone: +43 732 8121165
Post: betahubnexum AG, Grazer Straße 134, 4037 Linz, Upper Austria, Austria
Supervisory Authority
You have the right to lodge a complaint with the Austrian Data Protection Authority if you believe we have not handled your personal data in accordance with applicable laws:
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna, Austria
Website: www.dsb.gv.at